Privacy Policy

Effective Date: June 26, 2026

Great Lakes Clean Team ("Company," "we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request a quote, schedule services, communicate with us, or interact with us through SMS (text messaging).

If you have questions regarding this Privacy Policy, please contact us:

Great Lakes Clean Team
Phone: (313) 241-8426
Email: info@greatlakescleanteam.com

Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Name
  • Email address
  • Mobile phone number
  • Service address
  • Billing information (when applicable)
  • Information submitted through our contact or quote request forms
  • Communications between you and Great Lakes Clean Team

We also automatically collect certain information when you visit our website, including:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Cookies and analytics information

How We Use Your Information

We use your information to:

  • Provide our residential trash can cleaning services
  • Schedule appointments
  • Respond to inquiries
  • Provide customer support
  • Send appointment reminders and service updates
  • Send promotional offers and discounts (only if you have opted in)
  • Improve our website and customer experience
  • Comply with legal obligations

SMS Communications

If you provide your mobile phone number and consent to receive text messages, Great Lakes Clean Team may send SMS messages including:

  • Appointment reminders
  • Service confirmations
  • Service updates
  • Customer support communications
  • Promotional offers and discounts (if you have opted in)

Consent

By providing your mobile phone number through our website or other approved methods and providing the required consent, you agree to receive text messages from Great Lakes Clean Team.

Consent to receive SMS messages is not a condition of purchase.

Message Frequency

Message frequency varies depending on your service schedule and communication preferences.

Message & Data Rates

Message and data rates may apply.

Opting Out

You may opt out of receiving text messages at any time by replying:

STOP

For assistance, reply:

HELP

or contact us at:

Phone: (313) 241-8426

Email: info@greatlakescleanteam.com

After opting out, you may receive one final confirmation message confirming your unsubscribe request.

Mobile Information Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties except aggregators and providers of text messaging services necessary to deliver SMS communications.

How We Share Information

We do not sell your personal information.

We may share information with trusted third-party providers that assist us with:

  • Website hosting
  • Customer relationship management (CRM)
  • Appointment scheduling
  • Payment processing
  • SMS messaging
  • Email communications
  • Website analytics

These providers may only use your information to perform services on our behalf.

We may also disclose information when required by law.

Cookies & Analytics

Our website may use cookies and similar technologies to improve website functionality and analyze visitor behavior.

You may disable cookies through your browser settings; however, some website functionality may be limited.

Data Security

We use commercially reasonable administrative, technical, and physical safeguards designed to protect your information.

Although we strive to protect your information, no transmission over the Internet can be guaranteed to be completely secure.

Data Retention

We retain your information only as long as necessary to:

  • Provide requested services
  • Maintain business records
  • Comply with legal obligations
  • Maintain records of SMS consent where applicable

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Withdraw consent for marketing communications

To exercise these rights, contact us using the information above.

Children's Privacy

Our services are not intended for children under the age of 18, and we do not knowingly collect personal information from children.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes become effective immediately upon posting on this page. The Effective Date at the top of this policy will be updated accordingly.

Contact Us

If you have questions regarding this Privacy Policy or how we handle your personal information, please contact:

Great Lakes Clean Team

Phone: (313) 241-8426

Email: info@greatlakescleanteam.com

Website: https://greatlakescleanteam.com