Terms of Use

Effective Date: 26 June 2026

Welcome to Great Lakes Clean Team ("Company," "we," "our," or "us"). By accessing or using our website, requesting a quote, scheduling services, or communicating with us, you agree to be bound by these Terms of Use. If you do not agree with these Terms, please do not use our website or services.

1. Services

Great Lakes Clean Team provides residential and commercial trash bin cleaning and related sanitation services within our designated service areas.

All services are subject to availability and may be modified or discontinued at any time.

2. Scheduling Services

Customers are responsible for:

  • Providing accurate contact information.
  • Ensuring bins are accessible on the scheduled service date.
  • Ensuring bins have been emptied prior to cleaning.
  • Keeping pets and other obstacles away from the service area.

Failure to provide access may require the appointment to be rescheduled.

3. Pricing and Payment

Service pricing is listed on our website or provided through a custom quote.

Payment is due according to the terms agreed upon when booking service.

Recurring services may be billed automatically until cancelled in accordance with your service agreement.

We reserve the right to modify pricing at any time with reasonable notice.

4. Cancellations

Customers may cancel or reschedule appointments by contacting us before their scheduled service date.

Missed appointments caused by inaccessible bins or incorrect customer information may not qualify for refunds or rescheduling.

5. Website Use

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to gain unauthorized access to our systems.
  • Upload malicious software or code.
  • Interfere with the operation or security of the website.

We reserve the right to suspend or terminate access to users who violate these Terms.

6. Intellectual Property

All website content, including text, logos, graphics, photographs, videos, designs, and trademarks, is the property of Great Lakes Clean Team unless otherwise stated.

No content may be copied, reproduced, modified, or distributed without prior written permission.

7. SMS Communications

By providing your mobile phone number and giving the required consent, you agree to receive text messages from Great Lakes Clean Team regarding:

  • Appointment reminders
  • Service confirmations
  • Service updates
  • Customer support
  • Promotional offers and discounts (only if you have opted in)

SMS Disclosures

  • Message frequency varies.
  • Message and data rates may apply.
  • Reply STOP at any time to opt out.
  • Reply HELP for assistance.

Consent to receive SMS messages is not a condition of purchase.

Your consent applies only to Great Lakes Clean Team and may be withdrawn at any time by replying STOP.

8. Limitation of Liability

To the fullest extent permitted by law, Great Lakes Clean Team shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Your use of our website
  • Service interruptions
  • Scheduling delays
  • Website errors
  • Third-party service failures

Our total liability shall not exceed the amount paid by you for the specific service giving rise to the claim.

9. Disclaimer

Our website and services are provided on an "as is" and "as available" basis.

While we strive to provide accurate information, we make no warranties regarding:

  • Website availability
  • Accuracy of content
  • Service availability
  • Uninterrupted operation

10. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the content, policies, or practices of those websites.

11. Indemnification

You agree to indemnify and hold harmless Great Lakes Clean Team, its owners, employees, contractors, and affiliates from any claims, damages, liabilities, or expenses arising from:

  • Your misuse of the website
  • Your violation of these Terms
  • Your violation of applicable laws

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

13. Changes to These Terms

We reserve the right to modify these Terms of Use at any time.

Updated versions will be posted on this page with a revised Effective Date.

Your continued use of the website or services constitutes acceptance of any changes.

14. Governing Law

These Terms shall be governed by and interpreted under the laws of the State of Michigan, without regard to conflict of law principles.

15. Contact Information

If you have any questions regarding these Terms of Use, please contact us:

Great Lakes Clean Team

Phone: (313) 241-8426

Email: info@greatlakescleanteam.com

Website: https://greatlakescleanteam.com